
HOW TO SUBMIT A PROCESS SERVING JOB
Ready to go with service of your matter? One email and you’re under way.
Email to….. info@oneserve.au
1. File your documents with the Court. Once your documents are filed, they will have the seal of the Court stamped on the documents.
2. Prepare an instruction email/letter to our firm, to the following effect substituting the appropriate values:
ATTN: OneServe
PO Box 160
Holland Park, Qld, 4121
Dear Sir,
I am the <applicant/plaintiff> <husband/wife> in the attached documents.
Would you please attend to service of the <respondent/defendant> <Jane Lisa Smith>.
The home address for the respondent is <87 Walton Parade, Demwell, NSW, 2811>.
The mobile telephone number for the respondent is <04xx xxx xxx>.
I have attached a picture of the person to be served.
Additional information which may assist you in effecting service is as follows:
– The respondent leaves for work at <work hours>
– The respondents place of work is <work place address>
– The respondent is not aware of the filing or the documents.
– The respondent drives <Vehicle Make/Model> with registration number <reg number>
My contact details are as follows:
Postal Address:
Mobile: <04xx xxx xxx>
Email:
Would you please forward the sworn affidavit of service at the completion of service.
Kind Regards
<Your first and last name>
PO Box 160
Holland Park, Qld, 4121
Dear Sir,
I am the <applicant/plaintiff> <husband/wife> in the attached documents.
Would you please attend to service of the <respondent/defendant> <Jane Lisa Smith>.
The home address for the respondent is <87 Walton Parade, Demwell, NSW, 2811>.
The mobile telephone number for the respondent is <04xx xxx xxx>.
I have attached a picture of the person to be served.
Additional information which may assist you in effecting service is as follows:
– The respondent leaves for work at <work hours>
– The respondents place of work is <work place address>
– The respondent is not aware of the filing or the documents.
– The respondent drives <Vehicle Make/Model> with registration number <reg number>
My contact details are as follows:
Postal Address:
Mobile: <04xx xxx xxx>
Email:
Would you please forward the sworn affidavit of service at the completion of service.
Kind Regards
<Your first and last name>
3. Attach the documents to the email which are required to be served. Some court/tribunal matters have a single document to be served on the other party/s. For other matters, there may be numerous documents to serve as a service batch.
4. Attach a recent picture of the person to be served if available. On occasion a party may seek to avoid service by denying their identity. Most Courts and Tribunals will accept an affidavit of service detailing the respondent/defendant was identified by the photograph, should the respondent/defendant claim they are not the person to be served.
5. Forward the email with the attachments. Forward the documents to email address: info@oneserve.au
6. Receive acknowledgement email. Upon submitting your documents for service, we will review the instructions and document batch. If there are any apparent issues with the instructions or service batch, we will contact you to discuss and resolve the issues. If the instructions and service batch are complete, we will send you an acknowledgment email to advise the instructions have been received. We will then add the matter to active service with an agent in the area of service.
7. Invoicing (self represented parties). Once the matter has been created on our system, we shall email an invoice with online credit card and bank transfer payment options. The invoice must be settled before we can release updates and affidavits.
8. Await email updates. As attempts are made to serve the documents upon the party, we shall forward email updates to keep you informed as to what has occurred upon attending the address, when received from the attending agent. We will send you a final email advising time and date of service, when the documents have been served. Standard service takes on average 7 to 14 days, so please be patient once your matter has been submitted.
9. Affidavit of Service forwarding. Upon completion of the service or service attempts, we will prepare and forward sworn affidavit of service, or affidavit detailing the circumstances of the attendances and efforts to serve the service party. The affidavit will be in the format required by the Court or Tribunal. This will be forwarded to your email address only, with the exception of some Courts, which still require the original hard copy affidavits. If your matter is in a Court that still requires the original hard copy affidavit, we will forward the original hard copy affidavit to your postal address detail listed in the instruction email/letter. Please note that production and forwarding of the affidavit of service may take up to a week after service is completed.
